IT Support Specialist

7 days ago


Spokane, Washington, United States Schweitzer Mountain Resort Full time

We are seeking a skilled IT Support Specialist to join our team at Schweitzer Mountain Resort. As a key member of our technology department, you will be responsible for providing technical support and assistance to our staff and guests.

About the Role

This is a full-time, year-round position that involves troubleshooting user calls and emails, resolving network issues, and providing on-call consulting advice and technical support. You will work indoors 75% of the time and outdoors 25%.

Responsibilities
  • Troubleshoot user calls and emails related to technical issues
  • Resolve network problems and maintain wireless networks, hotspots, and webcams
  • Provide on-call consulting advice and technical support to users regarding operational and application-specific issues
  • Perform additional tasks as requested by management staff
Requirements

To be successful in this role, you should have excellent technical skills, including proficiency in Windows Operating Systems, computer hardware, and network protocols. You should also possess strong communication and problem-solving skills.

Benefits

We offer a competitive salary, estimated to be around $60,000 per year, based on industry standards. Our benefits package includes flexible time off, paid time off, medical, dental, and vision insurance, life insurance, AD&D, short-term and long-term disability insurance, employee assistance program, health savings accounts, flexible spending accounts, and more. We also offer generous discounts on outdoor gear, apparel, food, lodging, and equipment rentals.

Our ideal candidate is a motivated individual who is passionate about delivering exceptional customer service and has a strong background in IT support. If you're looking for a challenging and rewarding role with opportunities for growth and development, we encourage you to apply.



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