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Full-Time Front Desk Coordinator
2 months ago
Position Overview:
Stokes Automotive Group is seeking a dedicated full-time receptionist to join our dynamic team.
In this role, you will serve as the first point of contact for our valued clients, ensuring exceptional customer service while maintaining a friendly and professional demeanor.
This position is situated within the vibrant automotive industry, where strong communication and organizational skills are essential. You will work autonomously, reporting directly to the office manager.Compensation & Benefits:
This is a full-time position with hourly pay, offering a competitive salary range of $15 to $17 per hour, depending on experience.
We also provide a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company contributions, paid time off, and opportunities for career advancement within our growing organization.
Key Responsibilities:- Greet and welcome clients with professionalism and warmth
- Manage incoming calls, directing them to the appropriate departments or personnel
- Schedule and confirm appointments, overseeing the appointment calendar
- Process documentation for new and returning clients, ensuring accurate data entry
- Handle cash and credit transactions efficiently and accurately
- Assist with various administrative tasks, including filing, data entry, and document scanning
- Maintain effective communication with clients, colleagues, and supervisors to ensure a smooth workflow
- Keep the reception area organized and presentable to create a positive first impression
- Follow all company policies and procedures to ensure accuracy and consistency in all tasks
- High school diploma or equivalent
- Minimum of 12 years of experience in customer service, preferably in the automotive sector
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and quick to learn new software
- Strong organizational and time management skills
- Ability to multitask and prioritize in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work varied hours, including weekends
Stokes Automotive Group is committed to providing equal employment opportunities (EEO) for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal regulations, we comply with applicable state and local laws prohibiting employment discrimination at all our locations.
This policy encompasses all aspects of employment, including recruitment, selection, promotion, termination, recall, transfers, leaves of absence, compensation, and training.
If you possess a customer-focused mindset, exceptional organizational skills, and thrive in a fast-paced environment, we encourage you to consider the full-time receptionist position at Stokes Automotive Group.
Become a valued member of our organization and contribute to our ongoing success.