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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative (Universal Banker) at First Citizens Bancshares, Inc.
Key Responsibilities:
- Provide exceptional customer service to meet the financial needs of our clients
- Develop and maintain relationships with existing and new customers
- Offer personalized banking solutions and products to increase customer satisfaction and loyalty
- Work collaboratively with colleagues to achieve sales and service goals
- Stay up-to-date on banking products and services to provide informed advice to customers
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales and service targets
- Strong product knowledge and ability to provide informed advice to customers
- Ability to work collaboratively as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment