Thrift Store Donation Coordinator

1 week ago


Niagara Falls, New York, United States Hearts Foundation Full time
Job Summary

Hearts Foundation is seeking a highly motivated and detail-oriented Donation Processor and Receiver to join our team at our thrift store operation. As a key member of our production team, you will play a vital role in ensuring the smooth processing of donations from donors to retail.

Key Responsibilities
  • Accept, sort, and price donated items in compliance with company policies and standards.
  • Welcome donors in a timely and respectful manner, ensuring they feel valued and appreciated.
  • Screen and accept incoming donations, collecting donor information as required.
  • Separate and sort incoming donated materials, recognizing quality merchandise and seeking guidance on pricing as needed.
  • Tag, price, and arrange merchandise in the staging area for retail staff.
  • Accurately report production metrics daily, communicating any barriers to completion.
  • Maintain clean and organized reception, presort, and processing areas.
  • Take inventories of needed merchandise and report to the manager.
  • Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides.
  • Work effectively with volunteers, providing clear direction and guidance.
Requirements
  • High school diploma or equivalent preferred.
  • Reliable attendance and flexibility to work varied shifts.
  • Sales experience and volunteer management skills a plus.
  • Ability to multitask, work independently, and as part of a team.
  • Physical ability to lift and move boxes and bags of donated items up to 35 pounds.
What We Offer
  • Competitive hourly rate of $16.00.
  • Dental insurance, flexible spending account, health insurance, health savings account, and vision insurance.
  • 401(k) plan.


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