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Retail Shift Lead

2 months ago

Lyons Falls, New York, United States Stewart's Shops Full time
Job Summary

We are seeking a highly motivated and experienced Retail Shift Supervisor to join our team at Stewart's Shops. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our retail stores, providing exceptional customer service, and leading a team of sales associates.

Key Responsibilities
  • Oversee Store Operations: Supervise and coordinate the activities of sales associates, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Inventory Management: Monitor and control inventory levels, ensuring that stock is properly stocked and rotated.
  • Cash Handling: Operate a cash register, handling customer transactions and maintaining accurate cash handling procedures.
  • Team Leadership: Lead and motivate a team of sales associates, providing guidance and support to ensure that they are meeting their performance goals.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: 1-2 years of experience in a retail environment, preferably in a supervisory role.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.