Sales Floor Support Specialist

2 weeks ago


Niagara Falls, New York, United States Goodwillwny Full time

Company Overview

Goodwill of Western New York is dedicated to improving the dignity and quality of life for individuals and families. We strive to help people overcome obstacles and achieve their fullest potential through education and employment opportunities. Our mission encompasses retail operations, workforce development, and various contracted services, all aimed at fostering community engagement and personal growth.

Position Overview

We are seeking a dedicated Store Associate to become a vital part of our retail team. In this role, you will collaborate with our Retail Store Management to ensure the smooth operation of our store while providing exceptional customer service. Your contributions will help us meet our sales, production, safety, and expense management objectives.

Key Responsibilities

  • Deliver outstanding customer and donor service with a welcoming and positive demeanor.
  • Accurately operate the cash register and handle transactions efficiently.
  • Receive and document donations from the community with precision.
  • Sort, price, and display donations in accordance with company standards.
  • Maintain the sales floor to ensure it meets merchandising guidelines.
  • Address routine customer inquiries, concerns, and feedback professionally.

Qualifications

Education: High School Diploma or GED is required.

Skills and Abilities

We are looking for candidates who possess:

  • Exceptional customer service skills.
  • A genuine passion for community service and making a positive impact.

Physical Requirements

Candidates must be able to:

  • Engage in prolonged periods of sitting, standing, bending, and reaching.
  • Lift, push, pull, carry, or otherwise move items weighing up to 50 pounds regularly.
  • Perform repetitive tasks, such as tagging or hanging items, with manual dexterity.

Goodwill of WNY is committed to equal opportunity employment and welcomes individuals from diverse backgrounds to apply.



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