Logistics Center Manager

1 week ago

Piscataway, New Jersey, United States Bob's Discount Furniture Full time

This pivotal leadership position within our facility is essential for operational success. As the primary onsite leader for the entire shift, this role demands strategic insight, adept problem-solving capabilities, and the authority to make impactful decisions regarding daily operations.

The Operations Manager will oversee a team of department heads, assistant managers, and hourly staff to ensure that all operational objectives are achieved while continuously adapting to evolving job priorities. Effectively balancing workloads across all warehouse sectors is crucial for optimizing workflow. To fulfill customer commitments and deadlines, it is vital to establish clear shift and departmental goals.

In this role, the Operations Manager must embody our core values and cultivate a positive environment that promotes growth and development for all team members. The ability to engage with a diverse workforce and maintain open communication regarding policies and procedures is imperative.

Compensation: $95,000 annual salary (commensurate with experience)

Key Responsibilities:

  • Oversee daily operations – implement and uphold warehouse policies and procedures related to shipping, receiving, and other operational functions as needed; recommend procedural changes when necessary.
  • Possess a comprehensive understanding of all facility areas.
  • Continuously assess departmental structure and personnel adjustments to ensure optimal staff utilization.
  • Manage staffing levels by achieving targeted goals, and effectively recruit, train, and develop all employees.
  • Collaborate with frontline managers to ensure they engage with their teams to:
    • Conduct performance evaluations that encourage ongoing learning, growth, and development.
    • Support employee discipline in collaboration with HR during counseling sessions.
    • Keep staff updated on current events and provide information on departmental and company initiatives through regular team meetings.
  • Engage with all partners within the supply chain – including delivery, inventory control, stores, merchandising, HR, loss prevention, and others as necessary to support efficient operations.
  • Fulfill customer commitments by emphasizing quality and accuracy – minimizing product damage.
  • Maintain budgetary compliance and targeted expenses by understanding the monthly profit and loss statements for the shift and associated departments.
  • Occasionally assist with hands-on tasks to boost morale and ensure timely completion of work.
  • Promote a culture of safety by adhering to all safety protocols and ensuring the team maintains cleanliness and organization in the work environment.
  • Demonstrate commitment to the business by being flexible with hours, including availability on holidays and weekends, and performing additional duties as assigned.

Knowledge, Skills, and Abilities:

  • Ability to multitask in a fast-paced warehouse setting.
  • Critical thinking skills to analyze data and solve problems effectively.
  • Strong communication skills, including written, verbal, and listening abilities.
  • Required to stand and walk for 80% of the time to oversee operations.
  • Proficient in warehouse management systems (WMS) and Microsoft Office Suite, including Outlook, Word, and Excel.

Preferred Qualifications:

  • A minimum of 4 years of progressive leadership experience.
  • High School diploma or equivalent.
  • Strong computer proficiency.
  • Mathematical aptitude.

Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified individuals with disabilities to enable them to perform the essential duties of their position.

It is the policy of Bob's Discount Furniture, Inc., to provide equal employment opportunities to all employees and applicants. No individual shall face discrimination or harassment based on race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law.

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