Process Optimization Engineer

2 weeks ago


Gilbert, Arizona, United States hims & hers Full time

Company Overview:
Hims & Hers Health, Inc. is a premier health and wellness platform dedicated to enhancing global well-being through innovative health solutions. We are at the forefront of transforming telehealth, ensuring that personalized care is within reach for everyone.

Role Overview:
We are looking for a meticulous and experienced Industrial Engineer to enhance our pharmacy and fulfillment operations. In this pivotal role, you will focus on optimizing processes, boosting efficiency, and elevating productivity within our operational framework.

Key Responsibilities:

  • Process Analysis and Enhancement:
    Conduct comprehensive evaluations of current workflows in pharmacy and fulfillment operations, including order processing, inventory management, and shipping. Identify inefficiencies and develop strategies to streamline operations, reduce waste, and improve overall productivity.
  • Workforce Management:
    Assess staffing requirements and distribute workloads effectively to maintain an efficient operational flow. Establish labor standards and performance metrics to monitor productivity and resource allocation.
  • Facility Layout and Design:
    Collaborate with facility managers to optimize the layout of the pharmacy and fulfillment center, applying principles of lean manufacturing and ergonomic design to enhance safety and efficiency.
  • Technology Implementation:
    Explore and assess technological solutions and automation tools to improve accuracy and efficiency in operations. Work with IT teams to ensure effective integration of new systems.
  • Continuous Improvement Initiatives:
    Foster a culture of ongoing improvement by encouraging employee engagement and innovation. Implement performance monitoring systems to evaluate the effectiveness of changes and identify further enhancement opportunities.

Qualifications:
Bachelor's degree in Industrial Engineering or a related field; a master's degree is preferred. A minimum of 1+ years of experience in a similar role within pharmacy or fulfillment operations is required. Proficiency in process improvement methodologies such as Lean and Six Sigma is essential, along with strong analytical skills and experience in facility layout design.

Benefits:
We offer a competitive salary, equity compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment that values diversity and inclusion.



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