Client Support Specialist

2 months ago


Mandeville, Louisiana, United States MedSouth Record Management, LLC Full time
Job Overview

MedSouth Record Management, LLC stands as a prominent provider in the field of information release (ROI), document retrieval, and disclosure management. We are currently seeking dedicated individuals for on-site Client Support / Data Entry roles. This position involves assisting with incoming inquiries and accurately processing data related to ROI requests while delivering exceptional client support.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and other correspondence on a daily basis.
  • Provide detailed information regarding the status of ROI requests.
  • Resolve customer issues effectively and efficiently.
  • Maintain and update customer records based on interactions.
  • Evaluate ROI request documents to ensure compliance with company protocols and applicable regulations.
  • Utilize MedSouth's proprietary data management system to input request data and generate reports.
  • Continuously develop a comprehensive understanding of ROI processes, statutory requirements, and HIPAA compliance.

Qualifications:

  • High School Diploma or GED equivalent.
  • Prior experience in customer service or related fields is preferred.
  • Strong ability to prioritize tasks and manage multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Familiarity with HIPAA regulations is advantageous.
  • Proficient in computer applications with at least one year of data entry experience.
  • Excellent verbal communication skills with a proven record in customer service.
  • Attention to detail and strong work ethic are essential.
  • Demonstrated reliability and punctuality.
  • Basic knowledge of medical terminology is a plus.


  • Mandeville, Louisiana, United States Foulks Southern Air - Hammond Full time

    Position Overview:Are you ready to elevate your career? Foulks Southern Air - Hammond is seeking a motivated individual with a positive outlook to become a vital part of our expanding Customer Support team. The Customer Service Representative role offers hourly pay along with opportunities for bonuses and commissions.Why Choose Us:We prioritize the...


  • Mandeville, Louisiana, United States Northlake Behavioral Health System Full time

    **Job Summary:**We are seeking a skilled Mental Health Support Specialist to join our team at Northlake Behavioral Health System. As a key member of our admissions team, you will play a vital role in providing exceptional care and supervision to our clients during the admission process.**Responsibilities:** Provide positive customer service to patients,...


  • Mandeville, Louisiana, United States Visiting Angels Living Assistance Services Full time

    Patient Care SpecialistWe are seeking a compassionate and skilled Patient Care Specialist to join our team at Visiting Angels Living Assistance Services. As a Patient Care Specialist, you will provide high-quality care and support to individuals in their homes, promoting their independence and well-being.Key Responsibilities:Assist with daily activities such...


  • Mandeville, Louisiana, United States Habetz Network of Northwestern Mutual Full time

    About the RoleWe are seeking a skilled Insurance Specialist to join our team at the Habetz Network of Northwestern Mutual. As an Insurance Specialist, you will play a crucial role in helping individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning.Key ResponsibilitiesClient Consultation: Engage...

  • IT Support Specialist

    1 month ago


    Mandeville, Louisiana, United States Cellular Sales Full time

    Job Title: IT Field Support TechnicianJob Summary:We are seeking a highly skilled IT Field Support Technician to join our team at Cellular Sales. As a key member of our technical support team, you will provide primary support of hardware and software solutions deployed in various retail locations.Key Responsibilities:Respond to and resolve technical issues...

  • IT Support Specialist

    1 month ago


    Mandeville, Louisiana, United States CGB Enterprises Full time

    About the RoleCGB Enterprises, Inc. is seeking a highly motivated and detail-oriented individual to join our team as an IT Help Desk Intern. As a key member of our organization, you will play a vital role in supporting our day-to-day business operations.Key ResponsibilitiesPerform a variety of general office and administrative tasks, including data entry,...


  • Mandeville, Louisiana, United States Insight Global Full time

    Job Summary:We are seeking a skilled IT Technician to join our team at Insight Global. As a key member of our IT department, you will be responsible for installing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key Responsibilities:Install, configure, and maintain computer systems, hardware, and peripheralsTroubleshoot...


  • Mandeville, Louisiana, United States Metairie Bank Full time

    Job SummaryMetairie Bank is seeking a skilled Commercial Banking Specialist to join our team in Mandeville. As a Commercial Banking Specialist, you will be responsible for developing and maintaining close relationships with commercial clients, identifying business opportunities, and structuring creative loan products to facilitate sales.Key...


  • Mandeville, Louisiana, United States Perpetual Labor Sourcing LLC Full time

    Job Title: Concrete Laborer SpecialistJob Type: Full-time Perpetual Labor Sourcing LLC is a leading construction and contracting company committed to delivering high-quality services. We are currently seeking dedicated and skilled Concrete Laborers to support our construction team. If you have experience in concrete work, a strong work ethic, and a...

  • Culinary Specialist

    2 weeks ago


    Mandeville, Louisiana, United States Brookdale Mandeville Full time

    Job OverviewBrookdale Mandeville seeks a skilled Culinary Specialist to join our team. As a key member of our kitchen staff, you will be responsible for preparing and serving high-quality meals to our residents.Key Responsibilities:Prepare and cook meals according to standardized recipes and menus.Maintain a clean and safe kitchen environment, adhering to...


  • Mandeville, Louisiana, United States Bollinger Shipyards Full time

    Job Title: Systems Engineering SpecialistLocation: Mandeville, LAWe are seeking a highly skilled Systems Engineering Specialist to oversee and coordinate the integration of complex systems within the MCM USV platform. This role is pivotal in ensuring the successful design, development, and implementation of ship systems, including propulsion, electrical,...


  • Mandeville, Louisiana, United States Bollinger Shipyards Full time

    Job DescriptionMechanical Engineering Specialist (MCM USV Platform)The Mechanical Engineering Specialist is responsible for providing technical expertise and guidance in the field of mechanical engineering for the MCM USV platform. This role involves designing, developing, and maintaining mechanical systems and components for the USV, including engines,...

  • Accounting Specialist

    1 month ago


    Mandeville, Louisiana, United States Church of the King Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Church of the King. The successful candidate will be responsible for performing accounting and administrative tasks to support ministry operations.Key ResponsibilitiesAssist with financial coordination of Global Missions TravelAssist with weekly...


  • Mandeville, Louisiana, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated Retail Sales Specialist to join our team at Spectrum. As a Retail Sales Specialist, you will be responsible for selling wireless, TV, and internet products to customers, providing exceptional customer service, and meeting sales goals.Key ResponsibilitiesMeet or exceed monthly sales goals, including wireless...


  • Mandeville, Louisiana, United States PMI Integrity Properties Full time

    Job DescriptionPMI Integrity Properties is seeking a highly motivated and experienced Business Development Specialist to lead our team in growing our property management and maintenance business along the Gulf Coast.ResponsibilitiesMonitor the day-to-day activities of the sales team and provide guidance and support as needed.Participate in brainstorming...


  • Mandeville, Louisiana, United States Archetype Permanent Solutions Full time

    Job Title: Application Engineer - Gas Engine Controls SpecialistAt Archetype Permanent Solutions, we are seeking a highly skilled Application Engineer - Gas Engine Controls Specialist to join our team. As a key member of our engineering team, you will be responsible for supporting the development and execution of control systems for power generation driven...

  • Audit Specialist

    7 days ago


    Mandeville, Louisiana, United States Recruit, Staff, Hire, LLC. Full time

    We are seeking a highly experienced Public Accounting Professional to join our team at Recruit, Staff, Hire, LLC. The ideal candidate will have at least 3 years of experience in public accounting and a strong understanding of the retail sector.Key Responsibilities:Recruit and hire top talent for our clientsProvide expert advice on public accounting and...


  • Mandeville, Louisiana, United States BrightSpring Health Services Full time

    About the Role:We are seeking a skilled Training and Development Specialist to join our team. As a CNA Training Coordinator, you will play a vital role in conducting field Caregiver orientation and continuing education for assigned areas.Responsibilities:• Conduct training for field employees and maintain detailed documentation• Perform skills training...


  • Mandeville, Louisiana, United States Louisiana Department of State Civil Service Full time

    Job SummaryWe are seeking a highly skilled and compassionate Professional Counselor 3 or 4 to join our team at the Louisiana Department of State Civil Service. As a Professional Counselor 3 or 4, you will provide professional counseling services to clients with various mental health diagnoses, substance use disorders, and high-risk patients in crisis.Key...


  • Mandeville, Louisiana, United States Church of the King Full time

    Job OverviewChurch of the King is seeking a highly skilled and detail-oriented Ministry Financial Specialist to join our Accounting Department. The successful candidate will be responsible for performing a variety of accounting and administrative tasks to support the ministry's operations.Key ResponsibilitiesAssist with the financial coordination of Global...