Technical Support Specialist

7 days ago


Mandeville, Louisiana, United States Insight Global Full time

Job Summary:

We are seeking a skilled IT Technician to join our team at Insight Global. As a key member of our IT department, you will be responsible for installing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.

Key Responsibilities:

  • Install, configure, and maintain computer systems, hardware, and peripherals
  • Troubleshoot and repair computer systems, hardware, and peripherals
  • Provide technical support to end-users
  • Document progress and develop documentation to assist in training and knowledge sharing

Requirements:

  • Minimum 1-year experience supporting a Microsoft-centric PC environment
  • Understanding of Active Directory and troubleshooting issues
  • Working knowledge of Microsoft Teams, O365, Dynamics, Citrix Remote Desktop, and TeamViewer
  • Ability to document progress and develop documentation
  • Demonstrated verbal and written communication skills, organizational skills, and ability to learn emerging technologies

About the Role:

This is a fantastic opportunity to join a large wholesale distributor's IT team and work on a variety of technical projects. If you have experience in a large company enterprise support role, help desk/support call center experience, or onsite repair/other technical support position, we encourage you to apply.


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