Technical Support Specialist
4 weeks ago
Job Summary:
We are seeking a skilled IT Technician to join our team at Insight Global. As a key member of our IT department, you will be responsible for installing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.
Key Responsibilities:
- Install, configure, and maintain computer systems, hardware, and peripherals
- Troubleshoot and repair computer systems, hardware, and peripherals
- Provide technical support to end-users
- Document progress and develop documentation to assist in training and knowledge sharing
Requirements:
- Minimum 1-year experience supporting a Microsoft-centric PC environment
- Understanding of Active Directory and troubleshooting issues
- Working knowledge of Microsoft Teams, O365, Dynamics, Citrix Remote Desktop, and TeamViewer
- Ability to document progress and develop documentation
- Demonstrated verbal and written communication skills, organizational skills, and ability to learn emerging technologies
About the Role:
This is a fantastic opportunity to join a large wholesale distributor's IT team and work on a variety of technical projects. If you have experience in a large company enterprise support role, help desk/support call center experience, or onsite repair/other technical support position, we encourage you to apply.
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