Employee Benefits Expert
3 weeks ago
About Us: The Plexus Groupe is a Top 100 independent insurance advisory firm, backed by a knowledgeable team, cutting-edge resources, and a global network of partnerships. We specialize in comprehensive services across Benefit Administration Technology, Business Insurance, Employee Benefits, Private Client, and Retirement Services.
Responsibilities:
- Handles incoming calls from assigned clients regarding benefit questions, claim issues, eligibility, billing, and other support issues.
- Coordinates with medical and ancillary carriers to ensure the timely resolution of client issues.
- Market coverages for existing business renewals and new business. Marketing information includes gathering census and experience information, plan designs, rates, and previous carrier information.
- Reviews marketing options from carriers and provides plan options, based upon client needs, via a proposal spreadsheet.
- Works with carriers to ensure the timely processing of case submissions.
- Works with carriers to ensure ID cards are received by the client in a timely fashion.
- Supports Client Manager with enrollment materials, information, and presentations for meetings with clients.
- Supports other team members and takes calls when other team members are unavailable.
- Attends client meetings when necessary.
Requirements:
- Currently enrolled in a bachelor's degree program is required. Majors in Insurance, Finance, or Business Administration is preferred.
- Candidates should be entering their junior or senior year of college.
- Must have a 3.0 GPA or higher.
- Be a self-starter.
- Possesses analytical / problem-solving skills.
- Learns quickly.
- Enjoys teamwork and cultivating relationships.
- Possesses excellent verbal and written communication skills.
- Has work experience demonstrating strong technical and / or client service skills
- Has a passion for solving problems and sharing solutions to exceed the standards of the client.
- Possesses excellent Microsoft Excel skills, with intermediate knowledge of other Microsoft Office programs.
Compensation: The estimated salary for this position is $35,000-$45,000 per year, depending on qualifications and experience.
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