Operations Manager

3 weeks ago


New Kensington, Pennsylvania, United States Papa John's - Lower Burrell Full time
Job Overview

Papa John's - Lower Burrell is seeking a highly motivated Shift Leader to lead our team in delivering exceptional service and quality products. As a key member of our team, you will be responsible for overseeing daily operations, task delegation, and team motivation to ensure outstanding customer service.

Compensation and Benefits

$12 - $16 per hour with competitive hourly wage, benefits including bi-weekly salary with direct deposit, flexible scheduling, continuous training, and tuition assistance. Enjoy generous discounts at Papa John's and other partnering retailers.

About the Role

This role requires prior experience working in the food service industry, with previous experience in restaurant management considered advantageous. Availability to work evenings and weekends is essential for success. Strong communication skills and excellent organizational abilities are required for this position.

Key Responsibilities
  • Lead and oversee team members' activities during shifts
  • Ensure that food quality and service standards meet expectations
  • Address customer inquiries and resolve issues promptly and professionally
  • Provide guidance and support to team members to improve their performance
  • Assist in managing inventory levels and placing orders when necessary


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