Benefit Programs Specialist
1 day ago
Hiring Range: $32,415 to $37,415
Full Time or Part Time: Full Time
Job Summary:The Commonwealth of Virginia is seeking a highly motivated and detail-oriented individual to fill the position of Benefit Programs Specialist I. As a key member of our team, you will be responsible for determining eligibility for various social services government assistance programs.
Key Responsibilities:- Conduct interviews with individuals to determine eligibility for assistance and re-determine their continuing eligibility;
- Explain the nature of temporary assistance benefit programs and determine reasons and need for assistance;
- Process applications for financial assistance and diversion, explain client responsibilities, rights, and program availability;
- Evaluate consistency and completeness of data secured, and where indicated, substantiate its accuracy;
- Compute assistance plans;
- Determine the need for and amount of allowances for special circumstance items;
- Evaluate social factors such as education, work experience, and levels of social functioning;
- Evaluate employability of clients and explore potential sources of income.
To be successful in this role, you will need:
- Some knowledge of basic human behavior, mathematics, and interviewing techniques;
- Ability to communicate effectively, both orally and in writing;
- Ability to analyze information, apply common sense, and exercise sound judgment;
- Ability to use automated technology to establish and maintain case records, access and retrieve data, create reports, and manipulate data;
- Ability to maintain professional ethics related to confidentiality and establish effective working relationships with others.
A high school diploma supplemented with additional training and related work experience, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
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