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Administrative Support Specialist

2 months ago

Decatur, Illinois, United States RP Lumber Full time
Job Overview

The Company is seeking a dedicated office professional to deliver financial, administrative, and clerical support within a retail lumber and building materials setting. This role encompasses general bookkeeping and office tasks, while also engaging with customers and contractors both face-to-face and through electronic communication methods, ensuring a prompt and courteous service experience.

Key Responsibilities:

  • Verify, reconcile, and record details of business transactions, including cash, checks, and credit card payments, utilizing calculators or computers.
  • Prepare and enter various information into necessary forms, documents, spreadsheets, and accounting software, adhering to established procedures.
  • Conduct cash register reconciliations and balancing in accordance with company policies.
  • Perform administrative tasks such as data entry, answering phone calls, generating reports, and maintaining records in line with company standards.
  • Address customer inquiries related to product selection, order placements, pricing requests, delivery scheduling, and follow-ups as needed.
  • Input customer orders and pricing information into the point-of-sale system, ensuring accuracy in invoices and sales documentation.
  • Investigate credits, returns, and overdue payments as required.
  • Assist customers with special order products by utilizing product information from supplier catalogs.
  • Collaborate with the credit department to gather customer credit information and assist in collecting overdue accounts.
  • Maintain inventory, product displays, and pricing labels in accordance with merchandising standards by stocking and organizing products in the showroom.
  • Execute other assigned duties and responsibilities in the store/showroom as directed by the Store Manager.

Required Skills:

  • Proficient math skills with a solid understanding of basic bookkeeping principles (Accounts Payable, Accounts Receivable, Payroll, etc.).
  • Strong computer proficiency, particularly with Microsoft Office applications (Word & Excel) is preferred.
  • Ability to learn and effectively use third-party software applications at an intermediate level.
  • Exceptional customer service skills and the ability to work collaboratively in a team-oriented environment.

Qualifications:

  • High school diploma or equivalent (GED).
  • One year of relevant work experience is preferred.
  • Highly organized with a keen attention to detail.
  • Flexibility to manage multiple tasks in a fast-paced environment, collaborating with various team members.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Successful candidates will undergo pre-employment drug testing, background checks, and driver history checks as per applicable laws.

Benefits for Full-Time Employees:

  • Competitive wages based on experience.
  • Health, dental, vision, term-life, and disability insurance.
  • Profit sharing and 401(K) plan.
  • Paid time off and holidays.
  • Employee merchandise discount.

We appreciate your interest in this position and the time you have taken to apply. Please note that this job description is not intended to cover all activities, duties, or responsibilities required of the employee.

R.P. Lumber Co., Inc. is committed to providing equal employment opportunities to all qualified applicants and employees without regard to age, race, color, national origin, sex, religion, disability, citizenship status, service member status, genetic information, or any other category protected by federal or state law.