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Client Relations Associate

2 months ago

Rochester, New York, United States Rochester Promotions Firm Full time
Job Description

We are a leading Rochester Promotions Firm seeking a highly motivated and enthusiastic individual to join our team as a Client Relations Trainee. In this role, you will play a crucial part in increasing awareness of our company and its solutions while delivering strategic, consistent messaging to all audiences.

We are a dynamic and rapidly expanding organization, and this year promises to be our most successful yet. Our Client Relations Trainee team is instrumental in promoting positivity and diversity across departments and with our esteemed clients. Our philosophy is centered around promoting employee accomplishments and rewarding progress through promotions, compensation, and recognition.

Key Responsibilities:

  • Engage with potential customers by educating them on products and services provided by our clients
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Respond to customer inquiries regarding services and expand on the benefits of our brand compared to competitors
  • Participate in regular meetings with the Client Relations Trainee team to develop strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions on new products, services, and sales promotions to provide customers with accurate and up-to-date information
  • Efficiently and accurately complete customer orders

Requirements:

  • 0-2 years of experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • A College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility

Incentives:

  • Positive and diverse working culture
  • Opportunities for career advancement
  • Closures on all major holidays
  • Travel opportunities and company events
  • Consistent Schedule and job security