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As a Customer Service Specialist at Fred Loya Insurance, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing policies. You will also be involved in marketing initiatives for new business development.
Key Responsibilities- Provide professional, courteous service to internal and external customers
- Answer questions regarding customers' policies
- Accept payments and process transactions
- Identify potential needs the customer may have regarding their policy
- Follow up with customers on quotes, renewals, and cancellations
- Participate in marketing initiatives for new business development
- Must be 18 years old
- Bilingual (English/Spanish) a plus or required (depending on regional needs)
- Business professional attire
- High School diploma or equivalent
- Full-time employment
- Pass State Licensing Requirements
- Good customer service skills
- Good communication skills
- Reliable transportation
- Goal-oriented and self-motivated
- Ability to approach potential clients and offer our services
- Bonus pay
- Paid training
- Paid holidays
- Paid vacation days
- Paid sick days
- Health, dental, vision, and life insurance plans available
- 401K matching
- Opportunity for rapid career growth and advancement