Customer Experience Coordinator

3 days ago


Buda, Texas, United States Hank Gerdes - State Farm Agent Full time

At Hank Gerdes - State Farm Agent, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. This is an exciting opportunity to work in a dynamic environment and make a real difference in people's lives.


As a Customer Experience Coordinator, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and educating them about insurance options that best suit their requirements. You will work closely with our team to develop leads, schedule appointments, and market our products and services effectively.


Some of the key responsibilities of this role include:



  • Using a customer-focused, needs-based review process to educate customers about insurance options
  • Developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services
  • Establishing customer relationships and following up with customers as needed

In return for your hard work and dedication, we offer a competitive salary, plus commission and bonus opportunities. You will also receive a comprehensive benefits package, including 401(k), health benefits, paid time off, and flexible hours. Our team environment is supportive and collaborative, and we offer opportunities for growth and advancement within the agency.


We're looking for someone with excellent communication skills, both written and verbal, as well as a people-oriented and detail-oriented approach to work. If you're proactive, able to learn computer functions, and have a strong ability to work in a team environment, we'd love to hear from you.


In terms of salary, we estimate that this role will offer a competitive salary in the range of $45,000 - $65,000 per year, depending on experience and qualifications. We're an equal opportunities employer and welcome applications from diverse candidates.


As a Customer Experience Coordinator at Hank Gerdes - State Farm Agent, you will have the opportunity to work in a fast-paced and dynamic environment, making a real difference in people's lives. If you're passionate about delivering excellent customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.


Requirements for this role include:



  • Interest in marketing products and services based on customer needs
  • Excellent communication skills, both written and verbal
  • People-oriented and detail-oriented approach to work
  • Proactive and able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish is a plus, but not required

We're excited about the opportunity to welcome a new team member to Hank Gerdes - State Farm Agent and look forward to receiving your application.


Benefits



  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development
  • Opportunity for advancement

Salary: $45,000 - $65,000 per year


Location: [insert location]



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