Customer Service Representative

5 days ago


Buda, Texas, United States Big oaks kennel Full time
Job Overview

Big Oaks Kennel is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our clients and their pets.

Key Responsibilities
  • Meet and greet clients and their pets, ensuring a seamless and pleasant experience.
  • Manage client interactions, including answering phone calls, responding to emails, and resolving any issues that may arise.
  • Process client transactions, including payments and paperwork.
  • Provide excellent customer service, ensuring that clients feel valued and supported throughout their experience with us.
  • Work collaboratively with our team to ensure that all client needs are met.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and experience with database management.
  • High school diploma or equivalent required; degree in a related field preferred.
  • Previous experience in customer service or a related field is an asset.
What We Offer
  • A competitive hourly rate of $15.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our clients and their pets.


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