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Aviation Customer Service Representative

2 months ago

Portland, Oregon, United States Atlantic Aviation Full time
Job Summary

We are seeking a highly motivated and customer-focused Aviation Customer Service Representative to join our team at Atlantic Aviation. As a key member of our operations team, you will be responsible for providing exceptional service to our corporate aircraft clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide professional service and assistance to customers, ensuring a positive experience at our facility.
  • Make hotel and catering reservations for inbound and outbound aircraft, ensuring seamless travel arrangements.
  • Process customer purchases and fuel transactions, maintaining accurate records and resolving any issues promptly.
  • Collaborate with line service personnel and pilots to ensure all customer service needs are met, fostering a culture of teamwork and excellence.
Requirements
  • Customer service/hospitality experience, with a proven track record of delivering exceptional service.
  • High school diploma or GED certificate, with a strong foundation in basic math calculations.
  • 18 years of age, with a valid state driver's license.
  • Ability to work in a fast-paced environment, with flexibility to work various shifts, including weekends, holidays, and overtime.
What We Offer
  • A competitive hourly rate of $18, with opportunities for advancement and professional growth.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • The chance to work with a leading aviation company, with a reputation for excellence and customer satisfaction.