Healthcare Operations Manager

1 week ago


Erie, Pennsylvania, United States CareRing Health, LLC Full time

Position Overview:

CareRing Health, LLC is a premier provider of home healthcare solutions across Pennsylvania and Delaware. Our commitment is to deliver outstanding and empathetic care to individuals who require our support the most.

What We Provide:

We recognize that to be the best for our patients, we must also be the best for our employees. Our offerings include:

  • Make a meaningful impact in the lives of those in need
  • Competitive compensation
  • Weekly payment schedule
  • Comprehensive medical, dental, vision, and life insurance
  • Paid holidays, PTO, and 401(k) matching
  • Opportunities for career advancement
  • A supportive and collaborative workplace
  • Work-life balance

Key Responsibilities:

  • Oversee and guide a team of Care Team Associates (CTA)
  • Ensure personalized care services are provided according to patient needs and preferences
  • Achieve operational and growth objectives, including key performance indicators
  • Maintain the quality of services in alignment with company standards
  • Encourage a motivated workforce
  • Ensure adherence to legal regulations and company policies
  • Support CTAs in daily operations, including patient and caregiver onboarding, staffing, and ensuring timely initiation of patient cases, while also communicating effectively with patients, caregivers, and families to guarantee satisfaction and quality service delivery

Qualifications:

  • Associate's or Bachelor's degree required
  • Preferred experience of two or more years in healthcare leadership
  • Bilingual candidates are preferred
  • Strong passion and commitment to assisting those in need
  • Demonstrated strong work ethic
  • Excellent communication skills
  • Ability to work flexible hours to accommodate patient and employee needs


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