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Operations Manager

2 months ago

Erie, Pennsylvania, United States Churchill Downs Incorporated Full time
Job Summary

Churchill Downs Incorporated is seeking a highly skilled and experienced Executive Director to lead the operations of Presque Isle Downs and Casino. This is a key leadership role that requires a strong background in casino management, strategic planning, and team leadership.

Key Responsibilities
  • Develop and implement strategic plans to drive business growth and profitability
  • Lead and manage a team of department leaders to ensure efficient and effective operations
  • Monitor and control expenses across all departments
  • Develop and maintain employee culture, professional development, and morale
  • Plan and implement revised procedures to improve efficiency and profitability
  • Monitor financial performance and take action to improve performance where necessary
  • Establish and maintain effective channels of communication
  • Uphold the highest personal and professional ethical standards
Requirements
  • Bachelor's degree in Business Administration or related field
  • MBA preferred
  • Casino management experience required
  • Pennsylvania Racing Commission License
  • Pennsylvania Key Gaming License
Preferred Qualifications
  • Highly developed interpersonal skills
  • Ability to respond effectively to sensitive inquiries or complaints
  • High level of integrity and professionalism
  • Ability to work calmly in difficult, high-pressure situations
  • Ability to communicate clearly and persuasively
  • Sound business judgment and determination