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Operations Manager

2 months ago


Lebanon, Pennsylvania, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.

Key Responsibilities
  • Store Leadership: Maintain an engaged and productive store team through strong leadership and supervision.
  • Sales and Inventory Management: Support the Store Manager in managing sales and inventory, ensuring optimal stock levels and minimizing waste.
  • Employee Development: Supervise, train, and develop store crew members to enhance their skills and knowledge.
  • Customer Service: Assist customers with their questions, problems, and complaints, promoting a positive customer experience.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and controlling expenses.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team.
  • Communication Skills: Excellent verbal and written communication skills.
  • Analytical Skills: Advanced analytical skills, including data analysis and problem-solving.
  • Computer Skills: Proficiency in computer software and systems, including Microsoft Office and other relevant tools.
Preferred Qualifications
  • Experience: Retail management or supervisory experience.
  • Education: High school diploma or equivalent preferred but not required.