Bakery Operations Manager

2 months ago

Lebanon, Pennsylvania, United States Hannaford Full time
Job Summary

We are seeking a highly motivated and organized Bakery Manager Trainee to join our team at Hannaford. As a key member of our management team, you will be responsible for assisting in the management of all store operations and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Assist in the management of all store operations, including supervising store associates and ensuring that all duties and responsibilities are completed in a timely and efficient manner.
  • Effectively communicate with store associates, customers, and management to ensure that all needs are met and that our store is running smoothly.
  • Assist in the development and implementation of sales and marketing strategies to drive business growth and increase customer engagement.
  • Monitor and maintain accurate records of production, shrink, sales, and inventory to ensure that our store is operating efficiently and effectively.
  • Perform various department functions as needed to meet production and customer service guidelines.
Requirements
  • A high school graduate or equivalent preferred.
  • Understanding of store operations and merchandising techniques.
  • Effective communication, customer service, and selling skills.
  • Associate must have effective interpersonal and organizational skills.
  • Ability to lead and supervise a team, demonstrated.
  • Ability and willingness to learn multiple tasks and technical requirements.
  • Associate must meet minimum age requirements.
Physical Requirements
  • Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally.
  • Push/pull up to 40 lbs. regularly.
  • Meet established volume/activity standards.
  • Stand or walk 100% of the time.
  • Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
  • Frequent bending, kneeling and squatting.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Ability to use computers, calculators and communication systems required to perform the job functions.
Preferred Requirements
  • Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.
  • Effectively lead all Center store associates.
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
  • Assist in growing sales through effective merchandising strategies.
  • Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
  • Conduct associate performance appraisals as directed.
  • Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.
  • Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
  • Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
  • Receive, store, process and merchandise all products in accordance with established department guidelines.
  • Maintain accurate records of production, shrink, sales, and inventory.
  • Cut, mark and stock product, as required.
  • Assist in communicating department and company policies to associates.
  • Perform various department functions as needed to meet production and customer service guidelines.
  • Treat all store information as strictly confidential.
  • Assist in special projects.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Equal Opportunity Employer

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

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