Customer Service Representative

2 days ago


Niagara Falls, New York, United States Against All Odds Full time

Job Title: Customer Service Representative

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Company Overview: At Against All Odds, we believe that exceptional customer service is the key to success. As a customer service representative, you will be responsible for ensuring that every customer has an unforgettable experience.

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Estimated Salary: $13-$16 per hour

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Job Description: We are seeking a highly skilled and customer-centric individual to join our team as a customer service representative. Your primary responsibilities will include maintaining outstanding customer service, resolving customer complaints, and promoting products and services.

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Key Responsibilities:

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  • Ensure every customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.">
  • Respond to customer inquiries and resolve complaints in a timely and professional manner.">
  • Promote products and services to increase sales and improve customer satisfaction.">
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.">
  • Process and replenish merchandise, participate in receiving and monitoring floor stock, ensure procedures are done promptly.">
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Required Skills and Qualifications: To be successful in this role, you should have excellent communication skills, high attention to detail, and the ability to multitask. You must also be able to lift, move, and handle up to 60 pounds frequently to stock merchandise. A commitment to service excellence and customer satisfaction is essential.

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Physical Demands: This position requires the ability to stand/walk for an extended period, bend, reach, lift, and climb.

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About Us: Against All Odds is dedicated to providing our customers with an exceptional shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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