Security and Customer Service Representative

2 days ago


Niagara Falls, New York, United States Burlington Full time
Job Description

This role involves contributing to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), you will directly impact store security and the overall shopping experience for our customers. Your responsibilities will include:

  • Maintaining command presence at store entrances and exits
  • Greeting every customer with a warm smile and a loud, friendly greeting
  • Creating a secure environment and reducing opportunities for theft

You will also engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.



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