Relationship Development Specialist
4 days ago
About the Role:
The Relationship Specialist I is a key member of the VyStar Credit Union team, responsible for delivering exceptional member experiences through every interaction. This includes:
- Providing Unparalleled Member Service: Engage with members in-person and over the phone to understand their needs and preferences.
- Identifying Member Cues: Recognize and respond to member cues to build trust and rapport.
- Conducting Discovery Sessions: Ask open-ended questions to uncover member goals and objectives.
- Growing Business Partnerships: Foster strong relationships with business partners to drive growth and revenue.
Key Responsibilities:
As a Relationship Specialist I, you will be responsible for:
- Developing and Maintaining Relationships: Build and maintain strong relationships with members and business partners.
- Identifying Business Opportunities: Recognize and capitalize on business opportunities to drive growth and revenue.
- Providing Solutions: Offer creative solutions to meet member needs and exceed expectations.
Requirements:
To be successful in this role, you will need:
- Excellent Communication Skills: Possess strong verbal and written communication skills to effectively engage with members and business partners.
- Business Acumen: Demonstrate a strong understanding of business principles and practices.
- Relationship Building Skills: Possess the ability to build and maintain strong relationships with members and business partners.
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