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Client Services Coordinator
2 months ago
About 5H2 Hub International Midwest Limited
In an ever-evolving landscape, 5H2 Hub International Midwest Limited stands as a beacon for businesses and individuals, guiding them through unforeseen challenges. As a premier global insurance broker, our primary mission is to ensure that our clients' most valued assets are consistently protected. We accomplish this through unwavering support and tailored insurance solutions that empower our clientele. Our team, distributed across North America, comprises a diverse array of professionals recognized for their outstanding expertise and leadership within the insurance sector.
Why Choose 5H2 Hub?
With a network of over 450 offices across North America, we offer a vibrant, competitive, and inclusive work environment designed to foster long-term success for our employees. At 5H2 Hub, we are committed to investing in the growth and development of our team. Our entrepreneurial culture encourages our members to make impactful decisions that benefit both our clients and the organization, while simultaneously enhancing their industry knowledge to better serve our clientele. We are dedicated to providing competitive and adaptable benefits that evolve with your needs over time. Join us in our mission to create a future that blends a diverse and challenging work atmosphere with financial security and career satisfaction.
We are an ideal match if you:
- Seek a progressive work environment within a rapidly growing organization
- Are passionate about helping others secure their future
- Possess an entrepreneurial spirit and thrive on business growth
- Are dedicated to continuous learning and skill enhancement
- Are a self-driven individual willing to invest time and effort to master the technical facets of our industry
- Value integrity and believe in achieving success through robust relationships
Role Overview:
The customer service team at 5H2 Hub plays a crucial role in delivering essential support to our clients through effective account management, claims processing, daily client oversight, and underwriting services, establishing us as a leading entity in the insurance industry. With a solid network of resources, you will collaborate with some of the finest talents in the field to provide innovative solutions to our clients.
We are currently expanding our team and are in search of a detail-oriented team player. The Client Services Coordinator will provide professional and courteous service to our clients, carrier representatives, and colleagues.
Key Responsibilities:
- Process Certificates of Insurance
- Complete Evidence of Property documentation
- Request Loss Runs from insurance carriers
- Prepare Summaries of Insurance
- Verify policy accuracy against quotes and Broker Management System
- Manage audits, endorsement requests, and renewals
- Create renewal kits and marketing materials
- Update client records and policy information in the broker management system
- Handle mail, including address updates
- Provide backup support for reception and administrative tasks
- Assist Account Managers with various responsibilities as needed
Your Qualifications:
- 1 year of experience in commercial lines (preferred)
- Property and Casualty producer's license or willingness to obtain one within 90 days of hire
- Proficiency in standard office software including Microsoft Office Word, Excel, Outlook, etc.
- Strong written and verbal communication skills
- Ability to work effectively both in a team and independently
- Excellent organizational and time management skills
Department: Account Management & Service
Experience: Less than 1 year of relevant experience
Travel: No travel required
Education: High school diploma or equivalent
5H2 Hub International Midwest Limited is an equal opportunity employer that values diversity and is committed to fostering an inclusive workplace. We do not discriminate based on race, ethnicity, religion, age, gender, sexual orientation, disability, veteran status, or any other characteristic protected by applicable laws.
We strive to ensure our website is accessible to all users. For inquiries about website accessibility or assistance with the application process, please reach out to our US Recruiting Team. Please note, this contact information is for accommodation requests only and should not be used to inquire about application statuses.
