Medical Office Representative

6 days ago


McKinney, Texas, United States Collabera Full time
About the Role

We are seeking a skilled and detail-oriented individual to join our team as a Patient Service Representative at Collabera. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Interview Patients: Gather demographic information from patients and their families to ensure accurate registration and billing.
  • Verify Insurance Eligibility: Confirm patient insurance coverage and obtain necessary authorizations to ensure seamless care.
  • Manage Patient Records: Accurately input patient registration information into our system and maintain up-to-date records.
  • Provide Excellent Customer Service: Communicate effectively with patients, families, and healthcare providers to ensure a positive experience.
  • Coordinate Scheduling: Schedule appointments and diagnostic tests as needed to ensure timely care.
  • Process Payments: Collect payments and manage financial arrangements with patients and families.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Knowledge of Medical Terminology: Familiarity with medical terminology and procedures is essential for this position.
  • Excellent Communication Skills: Strong verbal and written communication skills are necessary to effectively interact with patients, families, and healthcare providers.
  • Attention to Detail: A high level of attention to detail is required to ensure accurate patient registration and billing.


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