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Patient Service Representative PRN
2 months ago
Job Summary:
Washington Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities:
- Greet patients in a professional and friendly manner
- Register patients accurately and efficiently, including inputting demographic and insurance information into our electronic health record system
- Explain forms to patients and assist with form completion as needed
- Process patient payments and reconcile daily invoices
- Escort patients to the dressing area and explain the dressing procedure
- Schedule and reschedule patients as needed
- Participate in front office training to stay up-to-date on policies and procedures
Requirements:
- High school diploma or equivalent required
- Two years of healthcare registration or customer service experience preferred
- Basic knowledge of cash handling and medical terminology
- Ability to read, write, and comprehend simple instructions and short correspondence
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
- Ability to perform basic mathematical calculations
- Experience using Microsoft Office Suite and electronic health record systems
What We Offer:
Washington Radiology offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.