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Patient Service Representative PRN

2 months ago


McKinney, Texas, United States Washington Radiology Full time

Job Summary:

Washington Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities:

  • Greet patients in a professional and friendly manner
  • Register patients accurately and efficiently, including inputting demographic and insurance information into our electronic health record system
  • Explain forms to patients and assist with form completion as needed
  • Process patient payments and reconcile daily invoices
  • Escort patients to the dressing area and explain the dressing procedure
  • Schedule and reschedule patients as needed
  • Participate in front office training to stay up-to-date on policies and procedures

Requirements:

  • High school diploma or equivalent required
  • Two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling and medical terminology
  • Ability to read, write, and comprehend simple instructions and short correspondence
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
  • Ability to perform basic mathematical calculations
  • Experience using Microsoft Office Suite and electronic health record systems

What We Offer:

Washington Radiology offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.