Restaurant Operations Manager

3 weeks ago


Palo Alto, California, United States Ike's Place # 7 Palo Alto Full time
Job Description

Ike's Love & Sandwiches is a pioneer in the sandwich world, and we're looking for a General Manager to lead our team at this popular location. As a General Manager, you'll be responsible for ensuring that all financial and personnel-related administrative duties are completed accurately and on time. You'll also be responsible for enforcing sanitary practices, maintaining a clean and safe working environment, and providing exceptional customer service.

Key Responsibilities:
  • Adhere to company standards and service levels to increase sales and minimize costs.
  • Ensure that all financial and personnel-related administrative duties are completed accurately and on time.
  • Enforce sanitary practices and maintain a clean and safe working environment.
  • Provide exceptional customer service and respond to complaints in a timely manner.
  • Manage shifts, including daily decision-making, scheduling, and planning.
  • Investigate and resolve employee complaints in a fair and timely manner.
  • Conduct orientation and oversee the training of new employees.
Requirements:
  • US work authorization
  • At least one year of supervisory experience

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.



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