Account Manager
4 weeks ago
We are seeking a highly motivated and experienced Account Manager to join our team at Down to Earth. As an Account Manager, you will be responsible for managing a broad commercial landscape portfolio within a designated territory. Your primary focus will be on developing strong relationships with our client base, selling ancillary services to meet their needs, and successfully managing your operations team.
Key Responsibilities- Building and nurturing strong relationships with internal and external clients
- Conducting regular site visits to ensure client expectations are being met or exceeded
- Identifying and resolving customer concerns with a high sense of urgency
- Presenting value-added enhancement proposals to customers
- Supervising the operations team that supports the client portfolio
- Successfully establishing a sense of community and inclusivity among your team
- Actively driving the Down to Earth safety culture
- Proactively identifying, hiring, retaining, and developing top talent
- Exemplifying the leadership behaviors that positively promote the Down to Earth brand
- HS Diploma or GED equivalent, Associates Degree is preferred
- Must be proficient with the Microsoft Office Suite
- Ability to work outside during the summer months in Florida
- Strong organizational, interpersonal, and communication skills
- Flexible and willingness to adapt in a fast-paced and ever-changing environment
- Valid Florida Driver's License and the ability to pass an MVR check
- Minimum 5 years of account management experience in a service industry
- Minimum 2 years of leadership experience
- Bilingual in English and Spanish
- Commercial landscape experience in the Florida market
- Medical, Dental, and Vision insurance
- Ancillary insurance benefits
- 401k with employer match
- Paid time off
- Paid holidays
- Weekly pay
- Ongoing training
- Career advancement opportunities
At Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work.
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