Hotel Receptionist Manager

1 week ago


Carlsbad, California, United States Carlsbad Management Llc Full time
About the RoleWe are looking for an experienced Hotel Receptionist Manager to join our team at Carlsbad Management LLC. In this critical role, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and maintaining a high level of customer satisfaction.

The estimated salary for this position is approximately $55,000-$75,000 per year, based on industry benchmarks and location. If you have a passion for delivering exceptional service, managing multiple tasks simultaneously, and working in a fast-paced environment, we invite you to apply.

Main Duties:
  • Supervise and coordinate front desk staff to ensure efficient service delivery
  • Resolve guest complaints and concerns promptly and professionally
  • Maintain accurate records and reports, including guest feedback and employee performance
  • Collaborate with housekeeping and maintenance teams to address guest requests and concerns
Qualifications:
  • Proven leadership and management experience in a hospitality setting
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in hospitality or related field preferred


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