Hotel Ambassador

2 days ago

Carlsbad, United States Grand Pacific Resorts Full time
Job Description: As a Hotel Ambassador at Grand Pacific Resorts, you will be the face of our hospitality brand, providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
  • Register guests into the computer, verify reservation information, and process check-ins and check-outs
  • Handle guest requests and complaints in a professional and courteous manner
  • Maintain confidentiality of guest information and ensure accuracy of all transactions
  • Assist with room assignments, key distribution, and other front desk duties as needed


Requirements:
  • High school diploma or equivalent required; one to two years of customer service experience preferred
  • Excellent communication and interpersonal skills; ability to work in a team environment
  • Familiarity with computer systems and software, such as property management systems


Working Conditions: The work environment is fast-paced and may be physically demanding at times. The successful candidate must be able to stand for long periods, lift up to 30 pounds, and work in a variety of settings, including indoors and outdoors.

Salary Range: $19-$23 per hour

About Us: Grand Pacific Resorts is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team members are passionate about what they do and strive to make every guest feel welcome and valued.

  • Front Desk Ambassador

    2 days ago

    Carlsbad, United States LEGOLAND Parks Full time

    About the Role:We're looking for a talented Front Desk Ambassador to join our team at the LEGOLAND CA Hotel. As a key member of our guest services team, you'll be responsible for creating unforgettable experiences for our guests.

  • Customer Service Ambassador

    2 days ago

    Carlsbad, United States Grand Pacific Resorts Full time

    About the JobAs a Customer Service Ambassador at Grand Pacific Hotel Services LP, you will be responsible for ensuring that our guests have an exceptional experience. You will be the face of our hotel and will work closely with other departments to provide top-notch service.Salary and BenefitsThe salary for this position is estimated to be between $19.00 -...

  • Customer Service Ambassador

    2 days ago

    Carlsbad, United States Excel Hotel Group Full time

    About the RoleWe are seeking a skilled and experienced Front Desk Agent to join our team at Excel Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring that every guest has a positive experience at our hotel. This is a fantastic opportunity to work in a dynamic and fast-paced environment and to...

  • Front Desk Ambassador

    2 days ago

    Carlsbad, United States Grand Pacific Resorts Full time

    About the RoleWe are looking for a skilled Guest Service Agent to join our team at Grand Pacific Hotel Services LP in Carlsbad, CA. The successful candidate will have excellent communication skills, be able to multitask efficiently, and possess a positive attitude towards providing exceptional guest service.Key ResponsibilitiesGreeting and Registration:...

  • Guest Service Agent Full Time

    4 months ago

    Carlsbad, United States Omni Hotels Full time

    Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf...