Hotel Guest Services Coordinator

2 days ago


Carlsbad, United States LEGOLAND Parks Full time

Job Summary:

This part-time role involves working as a front desk host at LEGOLAND CA Hotel. We are looking for someone who can deliver exceptional customer service, multitask, and work effectively in a fast-paced environment.

Main Tasks:

  • Provide warm welcomes to guests and deliver dynamic customer service experiences.
  • Assist with check-in/check-out processes, guest inquiries, and special requests.
  • Maintain and improve the quality of the guest experience.
  • Process payments and provide information to guests and visitors.

Essential Qualifications:

  • At least 1-3 years of hotel front desk experience is preferred.
  • Experience in OPERA property management system or equivalent is preferred.
  • The ability to speak English clearly and fluently is essential.
  • The ability to speak Spanish fluently is a plus.

Additional Benefits:

  • A competitive salary of $19.00 per hour.
  • Paid holidays when working.
  • A great perks package.
  • Free tickets to Merlin attractions globally.
  • 30% discount in our retail shops and restaurants.


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