Hotel Guest Services Coordinator
2 days ago
Job Summary:
This part-time role involves working as a front desk host at LEGOLAND CA Hotel. We are looking for someone who can deliver exceptional customer service, multitask, and work effectively in a fast-paced environment.
Main Tasks:
- Provide warm welcomes to guests and deliver dynamic customer service experiences.
- Assist with check-in/check-out processes, guest inquiries, and special requests.
- Maintain and improve the quality of the guest experience.
- Process payments and provide information to guests and visitors.
Essential Qualifications:
- At least 1-3 years of hotel front desk experience is preferred.
- Experience in OPERA property management system or equivalent is preferred.
- The ability to speak English clearly and fluently is essential.
- The ability to speak Spanish fluently is a plus.
Additional Benefits:
- A competitive salary of $19.00 per hour.
- Paid holidays when working.
- A great perks package.
- Free tickets to Merlin attractions globally.
- 30% discount in our retail shops and restaurants.
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