Part-Time Customer Support Specialist
7 days ago
As the initial point of contact for our clients, the Customer Service Representative plays a vital role in the success of Bar Harbor Bank & Trust. This position is essential in enhancing our customers' experiences by assisting them with their everyday financial requirements and fostering trustworthy relationships. We recognize the hard work of our employees and are committed to providing support, appreciation, and rewards for their contributions.
In this role, you can anticipate:
- Helping clients identify their financial requirements and contributing to the organization's success by suggesting additional products and services.
- Identifying and acting on opportunities to refer clients to loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Acquiring knowledge of the banking sector and contributing to achieving branch objectives in various areas, including deposits and loans.
- Establishing trusting relationships with individuals in the communities we serve.
- Actively participating in and advocating for community growth and prosperity.
- Processing customer transactions promptly, efficiently, courteously, and professionally.
- Delivering outstanding customer service, resolving inquiries effectively, and following up with clients.
At Bar Harbor Bank & Trust, we believe that organizations with a strong culture and a higher purpose are better workplaces and perform better over time. As we continue to expand, we are dedicated to ensuring our culture remains vibrant and is expressed through our six Brand Behaviors:
- Positivity: Create an engaging and rewarding work environment.
- Communication: Share information clearly and promptly to build strong relationships.
- Teamwork: Collaborate effectively to achieve positive outcomes.
- Initiative: Embrace change and value innovation to enhance customer experiences and team development.
- Professionalism: Treat others with care and respect to foster trust.
- Quality: Maintain the highest standards in all our endeavors.
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