Part-Time Customer Support Specialist
7 days ago
As the initial point of contact for clients, the Customer Service Representative plays a vital role in the success of Bar Harbor Bank & Trust. These representatives significantly impact customers' lives by assisting with their daily financial requirements and fostering trustworthy relationships. We recognize the hard work of our employees and aim to provide support, appreciation, and rewards for their contributions.
In this part-time role, working 25 hours per week, you will:
- Assist clients in identifying their financial needs and contribute to the organization's success by suggesting additional products and services.
- Identify and capitalize on opportunities to refer clients for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Develop an understanding of the banking sector and contribute to achieving branch objectives across various categories, including deposits and loans.
- Establish trusting relationships with individuals in the communities served.
- Actively participate in and advocate for community growth and prosperity.
- Process customer transactions promptly, efficiently, courteously, and professionally.
- Deliver outstanding customer service, resolve inquiries effectively, and follow up with clients as needed.
At Bar Harbor Bank & Trust, we believe that a strong culture and higher purpose lead to better workplaces and improved performance over time. As we expand, we are committed to maintaining our vibrant culture, which is expressed through our six Brand Behaviors:
- Positivity: Create an engaging and rewarding work environment.
- Communication: Share information clearly and promptly to build strong relationships.
- Teamwork: Collaborate effectively to achieve positive outcomes.
- Initiative: Embrace change and value innovation to enhance customer experiences and team development.
- Professionalism: Treat others with care and respect to foster trust.
- Quality: Adhere to the highest standards in all our endeavors.
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