Automotive Service Operations Manager
1 week ago
Mountain Chevrolet is on the lookout for a dedicated Service Manager with experience in Chevrolet or other GM franchises. This role offers an opportunity to thrive in a vibrant market area with significant growth potential.
Key Responsibilities
- Deliver exceptional customer service to ensure satisfaction and loyalty.
- Act as a key communicator between service technicians and clients.
- Oversee the customer experience, ensuring all interactions leave a positive impression.
- Recruit, train, and manage service technicians and advisors.
- Delegate tasks effectively among team members.
- Prioritize service requests to optimize workflow.
- Enhance the dealership experience for all customers.
- Provide comprehensive support for all customer inquiries, whether in person or via phone.
- Foster strong relationships with customers to build trust and rapport.
- Engage with Manufacturer Representatives as needed.
Qualifications
- Strong technical knowledge of automotive systems.
- Proven leadership and management skills.
- Friendly and organized demeanor.
- Experience in a GM dealership is preferred.
- Prior experience as a Service Manager is essential.
Benefits Offered
- Comprehensive Health Insurance.
- Paid Time Off.
- Competitive salary with a lucrative commission structure.
- Closed on Sundays.
- Access to an outdoor lifestyle with activities such as skiing, golfing, fishing, and more.
- 401k plan with employer matching up to 3%.
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