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Automotive Service Operations Manager
2 months ago
Mountain Chevrolet is in search of a dedicated Service Manager with experience in Chevrolet or other GM franchises. This role offers a unique opportunity to thrive in a dynamic market environment.
Key Responsibilities
- Deliver exceptional customer service and ensure timely assistance.
- Act as the primary point of contact between customers and technicians.
- Oversee the customer experience, ensuring satisfaction and loyalty.
- Recruit, train, and manage service technicians and advisors.
- Allocate tasks effectively among the service team.
- Prioritize service requests based on urgency and customer needs.
- Foster positive relationships with customers through effective communication.
- Provide comprehensive support for all customer inquiries, ensuring they are handled efficiently.
- Engage with Manufacturer Representatives to maintain service standards.
Qualifications
- Strong technical knowledge of automotive systems.
- Proven leadership and management skills.
- Personable and organized demeanor.
- Experience in a GM dealership is preferred.
- Prior experience as a Service Manager is essential.
Benefits Offered
- Comprehensive health insurance coverage.
- Paid time off for vacations.
- Competitive salary with an attractive commission structure.
- Closed on Sundays for work-life balance.
- Access to outdoor recreational activities.
- 401k plan with employer matching contributions.
