Customer Service Representative

5 days ago


Winchester, Virginia, United States Les Veach - State Farm Agent Full time
Job Overview

Les Veach - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative.

Key Responsibilities
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information regarding insurance products and services.
  • Develop Customer Relationships: Build trust with customers, understand their needs, and provide personalized solutions to meet their insurance needs.
  • Market Insurance Products: Identify opportunities to promote State Farm insurance products, including auto, home, and life insurance, to customers and prospects.
Requirements
  • Sales Experience: Previous sales experience, preferably in an outside sales or inside sales role, is highly desirable.
  • Excellent Communication Skills: Strong written, verbal, and listening skills are essential for success in this role.
  • People-Oriented: A customer-focused approach and a passion for building relationships are critical for this position.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines is essential.
  • Self-Motivated: A self-starter with a strong work ethic and a desire to succeed in a fast-paced environment.
  • Detail-Oriented: Ability to accurately process and manage customer information, as well as maintain accurate records.
  • Team Player: Ability to work collaboratively with the team to achieve sales goals and objectives.
  • Technical Skills: Proficiency in Windows-based computer applications and ability to learn new software systems quickly.
  • Licensing Requirements: Must have a current Property and Casualty license and be able to obtain a Life and Health license.

Les Veach - State Farm Agent is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused professional looking for a challenging and rewarding career opportunity, please submit your application for consideration.



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