Customer Experience Associate

5 days ago


Arlington, Texas, United States Ann Nguyen - State Farm Agent Full time

As a Customer Experience Associate with Ann Nguyen - State Farm Agent, you will have the opportunity to generate exceptional client experiences that reinforce the growth of a successful insurance agency.

Role Description
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

The estimated salary for this role is $45,000 - $65,000 per year, depending on location and experience. The ideal candidate will possess strong communication and interpersonal skills, be detail-oriented and able to multitask, and have previous customer service experience.

Required Skills and Qualifications
  • Strong Communication Skills: Ability to effectively communicate with customers and team members.
  • Interpersonal Skills: Ability to build rapport with customers and provide empathetic support.
  • Detail-Oriented: Ability to maintain accurate records and process complex information.


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