Customer Experience Ambassador

3 weeks ago


Arlington, Texas, United States Lacado Full time

We are seeking an exceptional Customer Experience Ambassador to join our team at Lacado. As a vital member of our front-of-house staff, you will play a key role in delivering outstanding customer experiences and ensuring the highest standards of service excellence.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual to take on a new challenge and grow with our company. As a Customer Experience Ambassador, you will be responsible for taking orders from customers, communicating effectively with kitchen staff, and providing prompt and courteous service.

Key Responsibilities:

  • Take accurate food and beverage orders from customers, using your knowledge of menu items, promotions, and ingredients.
  • Communicate orders clearly to kitchen staff, ensuring seamless execution and minimizing errors.
  • Monitor customer satisfaction throughout their dining experience, addressing any issues promptly and professionally.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines and maintaining high standards of hygiene.

Requirements:

  • Prior experience in a fast-paced restaurant environment, preferably with a strong track record of excellent customer service.
  • Excellent communication skills, both verbal and written, with the ability to work effectively with colleagues and management.
  • Physical stamina to stand for prolonged periods, lift heavy trays, and move quickly in a fast-paced environment.
  • Able to multitask efficiently, prioritizing tasks and managing multiple orders simultaneously.

Salary: $25,000 - $35,000 per annum (dependent on experience), plus opportunities for career growth and development within our dynamic team.



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