Customer Experience Specialist

3 weeks ago


Arlington, Texas, United States Bill Martensen - State Farm Agency Full time
About UsWe are a busy State Farm Agency, looking for a motivated professional to join our team as an Account Representative. Our team has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals.

Salary and BenefitsOur Account Representative will receive a salary of $50,000 per year, plus commission/bonus opportunities, life insurance, 401k, health benefits, and paid time off. This makes it an attractive opportunity for individuals looking to grow their career in the insurance industry.

Job DescriptionAn Account Representative with our State Farm Agency plays a critical role in providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. We are looking for a self-motivated individual who is passionate about helping others and has a strong work ethic.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Use a customer-focused approach to educate customers about insurance options and help them make informed decisions.
  • Maintain a strong work ethic and commitment to success each day.

Requirements
  • A successful track record of meeting sales goals/quotas is preferred.
  • Enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals.
  • Self-motivation and ability to work in a team environment.
  • Effective communication skills to relate to customers.
  • A Property & Casualty license is required, and a Life & Health license must be obtainable.

Benefits
  • Competitive salary plus commission/bonus opportunities.
  • Life Insurance.
  • 401k.
  • Health Benefits option.
  • Paid time off (vacation and personal/sick days).


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