Host Ambassador
2 weeks ago
Rouge, part of JMAC Hospitality, is seeking a skilled Host to provide exceptional guest experiences in our dining room. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.
Responsibilities:- Ensure a warm and welcoming atmosphere for all guests, escorting them to their tables and presenting menus.
- Manage incoming calls and respond to guest requests in a timely and professional manner.
- Coordinate the flow of guests in the dining room, ensuring a seamless experience.
- Tend to special guest needs and requests, providing personalized attention.
- Monitor guest satisfaction and take initiative to address any concerns.
- Collaborate with the dining room staff to ensure efficient table settings, clearings, and water replenishment.
- Return voicemail messages and confirm all reservations.
- Excellent communication and interpersonal skills, with the ability to articulate clear greetings and farewells.
- Comfortable meeting new people and providing exceptional customer service.
- Ability to clearly communicate guest needs to the front-of-house and back-of-house teams.
- Strong listening skills and ability to hear well in a loud environment.
- Ability to walk and stand for extended periods.
- Desire to help out where needed and work as part of a team.
- Passion for providing extraordinary service and exceeding guest expectations.
- Ability to thrive in a fast-paced, high-end environment.
- Flexible schedule and/or open availability, with a minimum of 3-5 shifts per week, including weekends.
- Upbeat, outgoing, and positive attitude, with good people skills and the ability to think on your feet.
- At least 1+ year of experience as a host/hostess/event coordinator in a full-service restaurant/bar/hotel, with references preferred.
- Familiarity with Resy is a plus.
For more information about Rouge, please visit https://culinaryagents.com/entities/79920-rouge.
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Host Ambassador
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Host Ambassador
1 month ago
Philadelphia, Pennsylvania, United States Kimpton Hotels & Restaurants Full timeAbout the RoleWe're seeking a talented individual to join our team as a Host Ambassador. As a key member of our front-of-house team, you'll be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from the moment they arrive.Key ResponsibilitiesProvide warm and welcoming greetings to all guests, ensuring...
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Hospitality Ambassador
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