Dining Room Ambassador

4 weeks ago


Philadelphia, Pennsylvania, United States Dolce Italian Full time

Job Summary: We are seeking a skilled and friendly Host to join our team at Dolce Italian. As a Host, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring a seamless dining experience from the moment they arrive to the moment they leave.

Key Responsibilities:

  • Guest Greeting: Greet guests warmly and professionally, making them feel welcome and at ease.
  • Seating and Table Management: Seat guests promptly and efficiently, ensuring that tables are turned over quickly to minimize wait times.
  • Communication: Maintain open and clear communication with guests, servers, and other staff members to ensure a smooth and enjoyable dining experience.
  • Menu Knowledge: Have a basic knowledge of our menu items, including wines, beers, and cocktails, to answer guest questions and make recommendations.
  • Workstation Maintenance: Maintain a clean and organized workstation, adhering to our high standards of cleanliness and safety.

Requirements:

  • Customer Service: Deliver timely and courteous service to our guests, adhering to our company policies and procedures.
  • Communication: Ability to speak, understand, read, and write in English.
  • Teamwork: Strong teamwork and communication skills to work effectively with servers, bartenders, and other staff members.
  • Adaptability: Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.

Physical Demands:

  • Lifting: Ability to lift at least 30 pounds on a regular basis.
  • Standing: Ability to stand for long periods, including 8-10 hours per day.
  • Mobility: Ability to move quickly and efficiently around the dining room and kitchen areas.

Work Environment:

  • High Volume: Ability to work in a high-volume environment with a fast-paced atmosphere.
  • Teamwork: Ability to work effectively in a team environment, communicating with colleagues and management to ensure a smooth and enjoyable dining experience.


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