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Healthcare Representative

2 months ago

East Lansing, Michigan, United States Michigan State University Full time
Job Summary

The Michigan State University Health Care Representative will play a vital role in supporting medical office operations by providing exceptional patient care and administrative support. This dynamic front-line role requires a warm and welcoming demeanor, as well as strong knowledge of medical terminology and applications.

Key Responsibilities
  • Provide direct and indirect patient care, including greeting patients and performing administrative functions
  • Support medical office operations, including scheduling, screening, and confirming medical appointments
  • Utilize medical terminology and applications to perform tasks efficiently and effectively
  • Work collaboratively with minimal supervision to complete assignments accurately
  • Develop strong relationships with patients, colleagues, and other stakeholders
Requirements
  • High school education or equivalent combination of education and experience
  • Minimum one year of related work experience in a medical office, clinic, or mental health office
  • Familiarity with medical terminology and experience with scheduling, screening, and confirming medical appointments
  • Ability to work independently and collaboratively with minimal supervision
  • Strong desire and/or experience working with diverse patient populations
Benefits
  • Competitive salary and excellent benefits package
  • Tuition assistance and opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Opportunities to make a meaningful impact in the lives of patients and communities