Financial Services Associate

5 days ago


Edgewood, Maryland, United States APGFCU Full time
About APGFCU

APGFCU has been serving its community for over 80 years, providing financial products and services to help its members achieve financial stability and independence.

Job Responsibilities
  • Salary: $45,000 - $65,000 per year (estimated)
  • The Member Service Representative will work closely with members to understand their financial needs and provide personalized service assistance via telephone and mail correspondence.
  • Responsibilities include answering member questions, resolving account discrepancies, and promoting credit union products and services.
  • The role also involves coordinating loan applications, processing approved loans, and ensuring denials are communicated in accordance with policy/procedures.
Requirements
  • Education: Equivalent to a high school education with additional broad specialized training equivalent to 2 years of college.
  • Experience: 1-2 years of experience in financial savings and loan sales, telephone customer service, and interviewing.
  • Skills: Knowledge of savings and loan products and services, data entry, commercial math, customer service, and excellent communication skills.


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