Savings and Loan Specialist

1 week ago


Edgewood, Maryland, United States APGFCU Full time
Member Service Representative Role

The Member Service Representative will be responsible for providing exceptional service to APGFCU members, helping them navigate their financial needs and goals.

Key Responsibilities
  • Salary: $50,000 - $70,000 per year (estimated)
  • The successful candidate will answer member calls and emails, resolving issues and providing information on credit union products and services.
  • Responsibilities include maintaining accurate records, ensuring compliance with regulatory requirements, and promoting the benefits of credit union membership.
  • The role also involves working collaboratively with other teams to ensure seamless service delivery to members.
Qualifications
  • Education: Equivalent to a high school education with additional broad specialized training equivalent to 2 years of college.
  • Experience: 1-2 years of experience in financial savings and loan sales, telephone customer service, and interviewing.
  • Skills: Knowledge of savings and loan products and services, data entry, commercial math, customer service, and excellent communication skills.


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