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Foster Care Program Coordinator

2 months ago

Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

Are you dedicated to making a positive impact in the lives of vulnerable children and families?

As a vital member of the Programs department, the Program Operations Assistant for Child Welfare will collaborate closely with the Program Manager to enhance the quality of services provided to unaccompanied minors and refugee youth. This role is primarily centered on delivering administrative and data management support to both federally and privately funded initiatives.

Lutheran Immigration and Refugee Service (LIRS) is a longstanding nonprofit organization committed to assisting newcomers in their journey towards safety and stability. Since our inception, we have provided essential services to those seeking refuge, ensuring that individuals and families receive the support they need to thrive in their new environment. Our extensive network of community and faith-based partnerships allows us to offer comprehensive assistance, including refugee resettlement, economic empowerment, and family reunification.

We believe that attracting and retaining exceptional talent is crucial for our mission. Therefore, we are pleased to offer a competitive benefits package that includes:

  • Comprehensive medical, dental, and vision coverage starting on your first day of employment.
  • Opportunities for professional growth and tuition reimbursement.
  • Generous paid time off, including 20 vacation days, 12 sick days, and 12 paid holidays.
  • Fully paid parental leave for 12 weeks and up to 12 weeks of fully paid FMLA leave.
  • A 403(b) retirement plan with a 3% company contribution and an additional 7% match that vests immediately.
  • Family Building benefits for reproductive health, adoption, and foster care support.
  • An annual wellness benefit tailored to your personal needs, which may include funding for fitness classes, gym memberships, and nutrition plans.

Key Responsibilities

  • Assist the Foster Care team in monitoring program quality and implementing quality assessment tools.
  • Conduct data entry tasks, including the creation and auditing of electronic case files.
  • Upload referral documents into the LIRS database and ensure compliance with programmatic outcomes.
  • Support various program communication processes, including memos, network communications, and informational materials.
  • Maintain accurate contact lists and update information in databases.
  • Coordinate monthly and periodic meetings with partners.
  • Manage the training schedule for the network and track participant experiences.
  • Assist with preparation for headquarters monitoring, including collecting memos and training plans.
  • Provide administrative support for funding proposals and other assigned tasks.

Qualifications

  • A Bachelor's Degree or equivalent combination of education and experience, with a minimum age of 21.
  • Preferred experience in administrative and data entry support.
  • Proficiency in web communication tools such as Teams and Zoom.
  • Experience in a nonprofit setting is preferred.
  • Strong written and verbal communication skills.
  • Ability to manage and prioritize multiple projects in a fast-paced environment.
  • Experience in system process creation and project tracking is preferred.
  • Proficiency in Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint.
  • Bilingual in Spanish and English is preferred.
  • Willingness to travel to various sites and attend relevant conferences, up to 10% of the time.
  • Commitment to the core mission and values of LIRS, with a focus on empowering refugees and migrants.

Lutheran Immigration and Refugee Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We offer a competitive salary and a comprehensive benefits package in a rewarding work environment. Salaries are determined based on market data and reflect the education, skills, and requirements for the role.