Customer Relations Specialist

15 hours ago


Los Angeles, California, United States Kimberly Salas - State Farm Agent Full time
Role Overview
Kimberly Salas State Farm Agent is seeking a skilled Customer Relations Specialist to enhance our team's exceptional client experiences. This role offers opportunities for advancement, paid time off, and training & development. As a Customer Representative with us, you will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of community members. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

**Key Responsibilities:**
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

Benefits and Qualifications:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Our ideal candidate has strong communication and problem-solving skills, with experience in customer service preferred. We offer a competitive salary, $45,000 - $60,000 annually, depending on location and qualifications.

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