Area Customer Support Specialist

1 day ago


Los Angeles, California, United States Empire Today Full time

We are looking for an experienced Area Customer Support Specialist to join our team at Empire Today. The estimated salary for this position is $50,000 - $70,000 per year.

Responsibilities:
  1. Answer incoming customer service calls and provide prompt and effective resolutions to customer issues.
  2. Monitor and review Service Requests (SRs) reports to ensure timely and efficient resolution of customer issues.
  3. Collaborate with other teams to resolve complex customer issues and improve overall customer satisfaction.

As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.



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